SETTING UP COMPANY MOBILE PHONE AND TABLETS
- All devices are setup using our firstname.lastname@example.org and default password.
- Install sim card
- Download latest firmware or system software
- Where possible, use a previous backup and restore as part of the setup
- Activate Google Find My Phone
The following programs or apps should be downloaded from the Google Play Store
- Zoho Mail
- Zoho Desk
- Zoho Sheets
- Zoho Cliq
- Zoho Workdrive
- Zoho Vault
- 3CX (if a 3CX user)
- Google Sheets
- Open Camera – set to 20% resolution, this is a specific camera app to be downloaded
- Chrome with default website addresses
- Setup Google Cloudprinter
- Kaspersky Mobile Security including setting this up
In general the home page on each device should have:
- Zoho Email open in widget view mode
- Zoho Desk
- Zoho Sheet
- Google Sheet
- Chome link
- Open Camera
- Zoho Cliq
3CX PHONE SYSTEM INSTRUCTIONS - MAKATI PHONE TEAM
Key Points: We are using PC soft phones ONLY, we are no longer going to use the Yealink phones we have been testing An android app should be installed on mobile phones New headsets have been provided – see notes below At the beginning of your shift, ...
3CX PHONE SYSTEM - MELBOURNE TEAM (INSTRUCTIONS FOR HOSTS)
Key Points: We are using PC soft phones ONLY, we are no longer going to use the Yealink phones we have been testing An android app should be installed on mobile phones A windows app should be downloaded on company computers New headsets have been ...
SETTING UP GRID CONNECT – ACCESSING THE VIDEO INTERCOM AT NORTHBANK
As part of new automation and smart tech we are testing and rolling out, we have setup a new video intercom at Northbank, automated the hello sign and the led strip to turn on at 9am and off at 10pm. This is all connected via a smart home system ...
PRE-ARRIVAL OUTBOUND PHONE PROCESS & CALL SCRIPT
This script should be closely followed, it reduces guest anxiety and provides a higher level of customer support. If call is answered, proceed to next step If call is not answered, leave a voicemail and send the following email from within ...
SETTING UP THE FARGO ID CARD PRINTER - FOR PRINTING KEY TAGS
To print key tags, you will first need to setup the Fargo Double Sided USB printer on your computer. To do this, you need to download and install two lots of software, the first lot BEFORE connecting the USB cable to your computer. Download the ...