FALSE ALARMS - FIRES - MELBOURNE FIRE BRIGADE CALL OUT FEES
In a genuine emergency call out fees for Melbourne Fire Brigade (MFB) are paid for by the state governments fire service levy fund. All our apartments contribute to this statutory charge. This fund pays and funds the (MFB). This fund pays for genuine ...
PRE-ARRIVAL OUTBOUND PHONE PROCESS & CALL SCRIPT
This script should be closely followed, it reduces guest anxiety and provides a higher level of customer support. If call is answered, proceed to next step If call is not answered, leave a voicemail and send the following email from within ...
CAR PARKING AT APARTMENTS OF MELBOURNE COLLINS STREET
We offer car parking for $50 PER NIGHT when this is booked on our website using this link http://www.apartmentsofmelbourne.com.au/pay-for-extras/ We also have a special offer of $30 per night based on a minimum of 4 nights which can be booked using ...
AOM TEAM - CANCELLATION AND FEES : APARTMENTS OF MELBOURNE
CANCELLATIONS AND FEES How we deal with cancellations and changes has changed. Now our process and the way a cancellation is completed depends on the source of the booking i.e. which website they booked on. There are new rules for guests who book ...
MINIMUM CHECK-IN REQUIREMENTS
MINIMUM CHECK-IN REQUIREMENTS At Apartments of Melbourne we restrict guest check-ins to a minimum of 21 years old, this is the primary guest, other guests can be any age. This same guest must provide photo ID and credit card and be the primary ...